Your role

As a Product Manager, you'll work closely with the client to help shape business objectives and understand user needs, while supporting Design and Engineering in a multitude of ways. Your role will ensure that we’re bringing forward the best possible product to our clients and their customers. This a growing role at Blue Label Labs so there will be an opportunity to shape how we work together and ship incredible products.

Your responsibilities:

  • Work with the project leads to define the product vision based on business goals and customer insights.
  • Identify business strategy gaps and assumptions that need validation. Help clients define their product-market fit hypothesis. Collaborate during the Product Strategy phase to better understand users’ needs and help define testing and validation strategies.
  • Create, drive, and manage the product roadmap. Have an ongoing evaluation of technical, functional (UX), and performance trade-offs—make scope recommendations to clients. Continuously educate our clients on how we work and get products to the market.
  • Track and curate new feature ideas. Work with client partners to define future product opportunities.
  • Support a cross-functional working environment and ensure all voices are heard. Challenge the team throughout design and development cycles. Build and maintain productive relationships with client stakeholders and internal project teams.
  • Spearhead requirements gathering and documentation for research, design, and engineering. Own the user and business needs to ensure we’re putting the best product into the world.
  • Play a key role in mitigating delivery impediments such as backend dependencies, 3rd party milestones, and other business initiatives.
  • Collaborate with Engineering Lead and Project Management to assess backend requirements, priorities, and estimates.

Preferred Qualifications:

  • You have product management experience, ideally at a digital product agency or consultancy
  • Experience shipping multiple concurrent products
  • Excellent communicator utilizing all modes of communication (narrative, visual, etc.) to ensure alignment with the product vision. Confident and effective communication with senior stakeholders
  • Experience working with cross-functional teams in design, engineering, research, and content
  • A nuanced understanding of the differences between working with startups and enterprise clients
  • Have an in-depth understanding of what each discipline needs for effective documentation
  • Comfortable defining new processes and assessing where to provide the most value on a project-by-project basis
  • Comfortable scoping new initiatives, taking calculated risks and presenting to executives
  • Able to empathetically and effectively engage with users, translating their emotions into real solutions